At Official Website Discounts Today, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward return and refund process as outlined below.

Returns

We accept returns under the following conditions:

• Eligibility: To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
• Return Period: You have 30 days from the date of delivery to return your item for a full refund.
• Return Process:
  1. Contact our support team at support@officialwebsite-discountstoday.shop or call +1 (707) 970-3999 to initiate a return.
  2. You will receive a Return Authorization Number (RAN) and detailed instructions on how to proceed with the return.
  3. Ship the item back to us at the address provided in the return instructions. Ensure the package includes your RAN and any relevant documentation.

Refunds

Once your return is received and inspected, we will notify you via email. If the return is approved, the refund will be processed to your original payment method, typically within 5-7 business days.

Responsibility for Return Shipping Costs

• Customer Responsibility: If the return is due to personal reasons (e.g., change of mind), the customer is responsible for covering the return shipping costs.
• Store Responsibility: If the return is due to a defective, damaged, or incorrect product, we will cover the return shipping costs.

Non-Returnable Items

Certain items are non-returnable, including:

• Perishable goods
• Customized or personalized products
• Items marked as final sale

Exchanges

If you would like to exchange an item for a different size or variation, please contact us to arrange an exchange. The item must still meet the return eligibility requirements.

Late or Missing Refunds

If you haven’t received a refund within the expected timeframe, please:

• Check your bank account again.
• Contact your credit card company; it may take some time before the refund is officially posted.
• If you’ve done all of this and still have not received your refund, contact us at support@officialwebsite-discountstoday.shop.

For further assistance, please reach out to our customer service team:
Email: support@officialwebsite-discountstoday.shop
Phone: +1 (707) 970-3999
Business Address: 1149 Cameron Road, Buffalo, 14216, New York, United States.